HIRE DURATION, EQUIPMENT PICK UP & RETURNS.
Equipment rental is available in blocks of 24hrs with equipment pick up time between 9-11am on the day of hire. If you need to pick up outside of this time please contact us in advance to organise a different pickup time. Equipment needs to be returned before 11am on the following day. If you would like to return later you can book additional days at 50% of the hire price.
HOW CAN I PLACE A BOOKING?
The fastest and easiest way to book your audiovisual equipment hire package would be to simply select the most relevant AV hire package on our website. You can also book individual sound and lighting hire items to build your own package. If you have any issues booking online we can also create a custom package for you and send an invoice for payment. Simply email firstname.lastname@example.org and ask for a quote.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Payment can be made via instant bank transfer (Poli) , All major Debit & Credit cards (Mastercard, Visa, American Express) as well as PayPal. Your booking is only confirmed once payment has been received. In the case of a quote/invoice we need to receive proof of payment in order to confirm your booking.
IS THERE A RENTAL BOND?
As a condition of hire we require you to sign a liability form that states that you take full responsibility for any damage or loss to equipment hire to the total value of the equipment value + any replacement costs and administrative fees. On the day of hire we will place a $200 preauthorisation on the provided debit/credit card. This preauthorisation will be released once the gear has been safely returned in its original condition.